We make every effort to process and ship all orders within 1 to 2 business days. Orders sent to a non-billing address may require a signature.  Orders are processed during our normal business hours and emails are answered Monday through Friday 9am-5pm PST excluding Holidays.

All retail orders are shipped though US Postal Service.  Shipping generally takes 1-5 days to most of the United States. International shipping is no longer available for retail orders. We are not responsible and cannot be held liable for any orders that are shown as delivered by USPS but are not received by you.

We strive to make the best e-liquid available.  Sometimes there are problems and we will be happy to replace any defective product within 1 week of receiving it. Please contact us through support@nwvapors.com or call us at 503-498-8273 for any issues.

You will be emailed tracking info through the email you provide with the order.

You can contact us through the Support@nwvapors.com or by calling 503-498-8273.

Currently we only ship to the USA.

We attempt to ship all items in a single shipment. Occasionally we do run out of product and will ship any backordered product as soon as it is available.